Does the agent need inbound network access to my SAP hosts?

No. The agent is outbound-only. It polls Farrenio over HTTPS for its config and pushes metrics the same way. No new firewall rules, no exposed ports on your SAP boxes.

Can my service desk see alerts without touching production?

Yes. The service_desk role is read-only on alerts and incidents, with no SAP transaction access, no config changes and no token reveal. Granular per-action RBAC means you can carve out exactly what each team sees.

How long does a proof of concept take?

A 30-minute call to scope. We typically have one production SID streaming live metrics within an hour of agent install, and the rest of the landscape follows as fast as you can roll out the package.

Planning ahead · 04

Solution Manager and the 2027 question

If your SAP technical monitoring runs on Solution Manager 7.2, there is a date worth putting in the planning calendar.

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A date, and a decision

SAP has announced that mainstream maintenance for Solution Manager 7.2 ends at the end of 2027, and its direction for technical monitoring is Focused Run or SAP Cloud ALM. Both are capable products. Both are also a new implementation project, with their own infrastructure, skills and timeline. Check SAP's current maintenance statement before planning around the date, because these dates have moved before.

So the useful question for many teams is not which tool replaces Solution Manager. It is what you actually need from technical monitoring, and what the lightest way to get it is.

Questions to answer before choosing

What do you use every day?
And which parts of SolMan were configured once and never opened again?
Do you need full ALM?
ChaRM, test management and process monitoring, or mainly system health, jobs, alerts and HANA?
How fast must data arrive?
How long can you afford for the first useful data to take?
Who runs the tool itself?
A monitoring platform that needs its own SAP system needs its own operations too.

Where FCC fits

No dedicated SAP system

FCC is delivered as SaaS. There is no monitoring system to install and patch.

Minutes to first data

Install the collector on a host and data starts arriving.

Multi-customer by design

Built for service providers as well as single organisations.

Honest about scope

ChaRM, transport and test management, ITSM, business process monitoring and SLD/LMDB stay with SolMan or Cloud ALM.

ALM and technical operations are different jobs. Some organisations need both. Many mostly need the second, and FCC either complements the ALM you have or covers the monitoring layer inside it.

Go deeper

FAQ

Frequently asked questions

Including how FCC sits beside SAP's own tooling.

Pricing

A per-system commercial model that scales with the estate.

Common questions

Is FCC an SAP product?

No. FCC is a Farrenio product. "SAP" is used descriptively and no partnership or endorsement is implied.

Can FCC run alongside Solution Manager?

Yes. Many teams keep SolMan for ALM functions while moving daily technical monitoring to a lighter layer.

Compare notes before you commit to a project.

We are happy to walk through what your team uses today and what a lighter monitoring layer would look like. FCC is in Beta.

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"SAP" and SAP product names are used descriptively. Farrenio Cloud Control is a Farrenio product and implies no partnership with or endorsement by SAP.